Shipping policy

TERMS OF SERVICE

Restrictions or limited coverage may apply. To solve any shipping-related issues, you need to contact the shipping company directly and provide the tracking number along with your complaint. We are not responsible for any, mistakes of the shipping company, deliveries to addresses entered incorrectly during checkout, any stolen packages in your neighborhood. To get more specific details, please refer to shipping companies’ websites like ups.com or usps.com.  If the shipping address is not deliverable, you will be charged the cost of the Undeliverable Address Fee of the particular shipping provider in the event of the refund. Please be aware that you accept the third-party company’s policy (UPS, USPS, FEDEX) by choosing the specific company’s delivery services. And by selecting the particular type and service of delivery, you choose the level of service you are planning to get. Consider choosing paid shipping options (signature required and insurance) to minimize risks of loss of the item or reimbursement in case of loss.


SHIPPING SPEED
Due to ongoing worldwide COVID-19 related issues, shipping speeds are not guaranteed.
 
SHIPPING CUTOFF TIMES
Orders may take up to 24hr for fulfillment. Orders place during the weekend will not ship until the following business day.
 
INTERNATIONAL SHIPPING
We ship internationally via USPS and UPS for the best service and rates. Please note that any assessed duties or local taxes are not included this rate and are the responsibility of the receiver. There is no possibility for a refund of your order if your package is delayed at the customs because of duties not paid by the receiver. The customer is responsible for all import and brokerage fees.
 
HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?
You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online. 


WHAT ARE MY SHIPPING OPTIONS?
Country Method Carrier Cost Notes
United States Standard UPS Calculated based on weight
UPSÂŽ Ground UPS Calculated based on weight
UPS 2nd Day AirÂŽ UPS Calculated based on weight
UPS 3 Day SelectÂŽ UPS Calculated based on weight
First Class Package (3-5 business days within CONUS) USPS $3-6 for most eligible orders Recommended Service for orders under 15 oz (Qty 1-3 adapters or Garmin Dash Cam Mini Kits.)
Priority Mail USPS Calculated based on weight. Starts at $8+ Required service for orders over 15 oz (Garmin Dash Cam 47, 57, 67W kits, or 3+ adapters).
Canada First Class Package International (expect 1-3 weeks due to COVID-19 related delays) USPS *Does not include any duties & taxes (responsibility of the receiver).
Priority Mail International (expect 1-3 weeks due to COVID-19 related delays) USPS *Does not include any duties & taxes (responsibility of the receiver).
Standard (expect up to 7 days) UPS *Does not include any duties & taxes (responsibility of the receiver).
International
(all other countries)
Standard (varies per country) UPS *Does not include any duties & taxes (responsibility of the receiver).